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Cisco^® CVPI^{® v4.0}
(Cisco Unified Voice
Portal Implementation)
Authorized Boot Camp
Training

In This Page [Certification] [Program] [Details] [Schedule & Price] [Notes]

Cisco® CVPI®

Overview: Cisco Unified Voice Portal Implementation (CVPI) 4.0 is a hands-on, instructor-led course that covers the tasks necessary for the Operation, Administration, Maintenance and Provisioning (Ops Console) of Unified CVP as it is installed in a Comprehensive Intelligent Contact Manager Enterprise (ICME) environment. Lab exercises address the configuration of all CVP 4.0 product components as well as external components including gateways, gatekeepers, Unified Communications Manager (formerly known as CallManager), ICM and CVP Studio so as to properly interface with CVP. The course addresses CVP serviceability issues such as troubleshooting, redundancy, failover and remote monitoring. The purpose of the course is to enable a learner to achieve working-level competency with CVP 4.0.

Audience: Employee, Customer and Channel Partners/Resellers.

The Cisco® CVPI® Authorized Training

Prerequisites: To fully benefit from CVPI 4.0, students must have attended the following prerequisite courses and possess the following skills and knowledge:
- Interconnecting Cisco Network Devices (ICND);
- Cisco IP Telephony Part 1 (CIPT1);
- Cisco Voice Over IP (CVOICE);
- Implementing Cisco Voice Gateways and Gatekeepers (GWGK);
- Cisco ICM / NAM Product Training (ICMPT1 & ICMPT2);
- Telephony Experience - IP and Legacy;
- Contact Center Experience; - Basic Networking Knowledge;
- Cisco IOS CLI Familiarity;
- Working Knowledge of Unified Communications Manager;
- Gateway and Gatekeeper for H.323 Networks;
- Microsoft Windows 2003 Server

Objectives: After completing Cisco Unified Voice Portal Implementation (CVPI) 4.0 the student should be able to:
- Explain the components, function and call flow of a CVP solution when deployed in either a Standalone or Comprehensive model. Group, summarize and complete the steps necessary to configure a functional Unified CVP Comprehensive deployment model with Unified ICME;
- Demonstrate use of 6 Unified ICME MicroApps available to support caller interaction with Unified CVP;
- Demonstrate setup and configuration of Unified CVP components to support Automatic Speech Recognition (ASR) and Text To Speech (TTS);
- Configure Unified CVP Comprehensive solution to support subsequent transfer and queuing;
- Associate VoiceXML as a technology and the benefits it provides to Unified CVP;
- Install and configure the CVP VoiceXML Solution for Unified CVP;
- Define and discuss security and reporting as it relates to a Unified CVP Solution;
- Define High Availability (HA) solutions including Diagnostics and Troubleshooting as it relates to a Unified CVP Comprehensive solution with Unified ICME.

View the Course Outline of our Cisco® CVPI® Authorized Training.

The Cisco® CVPI® Authorized Boot Camp Training

This is a special program aimed to experienced students, looking for a review in a short time. In our Cisco® CVPI® Authorized Boot Camp Training the student will find everything he needs:

Cisco® CVPI® Official Courseware
50 hours of Tuition by a Cisco Certified Instructor (CCSI)
Practice class handouts
Optional 5 days Hotel & meals

Cisco® CVPI®
Authorized Boot Camp Training Schedule & Pricing

Attention! Our training schedule may change without further notice. Please contact us to confirm any details about the course, dates and time, locations and seat availability.

Class	Training Period	Location
CVPI_SL69	09/13/2010 ~ 09/17/2010	Campbell, CA
CVPI_SL70	09/20/2010 ~ 09/24/2010	Chicago, IL
CVPI_SL71	11/08/2010 ~ 11/12/2010	Columbia, MD
CVPI_SL72	11/15/2010 ~ 11/19/2010	Chicago, IL
Length (Day/Time): 5 days: Monday ~ Friday / 9am~6pm
Price
$ 3,595.00 or 36 CLC**
Regular Pricing Options - GSA or Group prices available

**CLC = Cisco® Learning Creditss

Please, fill out our Enrollment Agreement Form and send us by e-mail or fax.

Relevant Notes

International Students: ASM can issue I-20 Form (to get M1 Visa) for International Students. Please visit our International Students page to get detailed information.

Down Payment: If not paid in full, thru ASM's online shopping cart (Google Checkout), a down payment of $1,000.00 is required to reserve a seat for this training program. Use ASM online service by clicking the button "Add To Cart" at the right. The balance will be due in full prior to class start date.
For government agencies, government contractors, and private companies who issue a valid Purchase Order, this deposit is waived. ASM is also pleased to accept credit cards, checks as valid methods of payment.

$1,000
Down Payment

ASM Educational Center is a
Cisco Partner Learning Associate.

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ASM provides Boot Camp and Traditional Certification Training for CompTIA, Microsoft, Cisco®, SCP, EC-Council, (ISC)2, CWNP and ITIL exams. The list of regular courses includes A+, Network+, Security+, MCP, MCSA, MCSE, MCDST, BGP, CIPT1, CVOICE, MPLS, CCENT®, CCNA®, CCNP®, CCVP™, CCMSA, CCSP®, CCIE®, CVPI®, IP6FD, GWGK, QoS, CSE, MARS®, SCNS, SCNP, CEH, CISSP, CWNA, CWNP, ITIL® IT Management and Project Management. Other courses are available for on-site training or customized classes. Our training programs are offered in Maryland (MD): Baltimore, Annapolis, Bethesda, Rockville, Hunt Valley, Columbia - Washington DC - Virginia (VA): Richmond, Harrisburg, Roanoke, Fairfax, Reston - New York (NY) - New Jersey (NJ): Secaucus - Massachusetts (MA): Boston - Pennsylvania (PA): Philadelphia, Pittsburg - West Virginia (WV) - North Carolina (NC): Charlotte, Durham, Raleigh - South Carolina (SC): Charleston - Georgia (GA): Atlanta - Alabama (AL) - Tennessee (TN): Nashville - Indiana (IN): Indianapolis - Illinois (IL): Chicago - Wisconsin (WI): Madison, Milwaukee - Michigan (MI): Detroit - Ohio (OH) Cincinnati - Maine (ME) - Florida (FL): Jacksonville, Orlando, Miami, Ft. Lauderdale, Tampa - Hawaii (HI): Honolulu - Nevada (NV): Las Vegas - Texas (TX): Houston, Dallas, Austin - California (CA): San Diego, Fremont, Sacramento, Pasadena, Anahein, San Jose, Livermore, Irvine, Campbell, Fair Oaks, San Francisco - Washington (WA): Seattle - Utah (UT): Salt Lake City - Missouri (MO): Kansas City, St. Louis - Oklahoma (OK): Oklahoma City - Colorado (CO): Centennial, Greenwood Village - New Hampshire (NH): Nashua - Nebraska (NE): Omaha and all major cities of East Coast.

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