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Cisco^® CVPI^{® v4.0}
(Cisco Unified Voice
Portal Implementation)
Authorized Boot Camp
Training

In This Page [Certification] [Program] [Details] [Schedule & Price] [Notes]

Cisco® CVPI®

Overview: Cisco Unified Voice Portal Implementation (CVPI) 4.0 is a hands-on, instructor-led course that covers the tasks necessary for the Operation, Administration, Maintenance and Provisioning (Ops Console) of Unified CVP as it is installed in a Comprehensive Intelligent Contact Manager Enterprise (ICME) environment. Lab exercises address the configuration of all CVP 4.0 product components as well as external components including gateways, gatekeepers, Unified Communications Manager (formerly known as CallManager), ICM and CVP Studio so as to properly interface with CVP. The course addresses CVP serviceability issues such as troubleshooting, redundancy, failover and remote monitoring. The purpose of the course is to enable a learner to achieve working-level competency with CVP 4.0.

Audience: Employee, Customer and Channel Partners/Resellers.

The Cisco® CVPI® Authorized Training

Prerequisites: To fully benefit from CVPI 4.0, students must have attended the following prerequisite courses and possess the following skills and knowledge:
- Interconnecting Cisco Network Devices (ICND);
- Cisco IP Telephony Part 1 (CIPT1);
- Cisco Voice Over IP (CVOICE);
- Implementing Cisco Voice Gateways and Gatekeepers (GWGK);
- Cisco ICM / NAM Product Training (ICMPT1 & ICMPT2);
- Telephony Experience - IP and Legacy;
- Contact Center Experience; - Basic Networking Knowledge;
- Cisco IOS CLI Familiarity;
- Working Knowledge of Unified Communications Manager;
- Gateway and Gatekeeper for H.323 Networks;
- Microsoft Windows 2003 Server

Objectives: After completing Cisco Unified Voice Portal Implementation (CVPI) 4.0 the student should be able to:
- Explain the components, function and call flow of a CVP solution when deployed in either a Standalone or Comprehensive model. Group, summarize and complete the steps necessary to configure a functional Unified CVP Comprehensive deployment model with Unified ICME;
- Demonstrate use of 6 Unified ICME MicroApps available to support caller interaction with Unified CVP;
- Demonstrate setup and configuration of Unified CVP components to support Automatic Speech Recognition (ASR) and Text To Speech (TTS);
- Configure Unified CVP Comprehensive solution to support subsequent transfer and queuing;
- Associate VoiceXML as a technology and the benefits it provides to Unified CVP;
- Install and configure the CVP VoiceXML Solution for Unified CVP;
- Define and discuss security and reporting as it relates to a Unified CVP Solution;
- Define High Availability (HA) solutions including Diagnostics and Troubleshooting as it relates to a Unified CVP Comprehensive solution with Unified ICME.

View the Course Outline of our Cisco® CVPI® Authorized Training.

The Cisco® CVPI® Authorized Boot Camp Training

This is a special program aimed to experienced students, looking for a review in a short time. In our Cisco® CVPI® Authorized Boot Camp Training the student will find everything he needs:

Cisco® CVPI® Official Courseware
50 hours of Tuition by a Cisco Certified Instructor (CCSI)
Practice class handouts
Optional 5 days Hotel & meals

Cisco® CVPI®
Authorized Boot Camp Training Schedule & Pricing

Our Training Schedule is subject to change without further notice, so please contact us to confirm the schedule and seat availability.

Class	Starting	Ending	Location	Length Day / Time
CVPI_SL18	12/08/2008	12/12/2008	Centennial, CO	5 days: Mon~Fri 9am~6pm
CVPI_SL19	12/08/2008	12/12/2008	Reston, VA
CVPI_SL20	01/05/2009	01/09/2009	Centennial, CO
CVPI_SL21	01/05/2009	01/09/2009	Reston, VA
CVPI_SL22	01/19/2009	01/23/2009	New York, NY
CVPI_SL23	01/26/2009	01/30/2009	Chicago, IL
CVPI_SL24	02/02/2009	02/06/2009	Campbell, CA
CVPI_SL25	02/09/2009	02/13/2009	Centennial, CO
CVPI_SL26	02/09/2009	02/13/2009	Reston, VA
CVPI_SL27	03/23/2009	03/27/2009	New York, NY
CVPI_SL28	03/23/2009	03/27/2009	Centennial, CO
CVPI_SL29	03/23/2009	03/27/2009	Reston, VA
CVPI_SL30	03/30/2009	04/03/2009	Chicago, IL
CVPI_SL31	05/04/2009	05/08/2009	Centennial, CO
CVPI_SL32	05/04/2009	05/08/2009	Reston, VA
CVPI_SL33	05/18/2009	05/23/2009	Chicago, IL
CVPI_SL34	06/15/2009	06/19/2009	New York, NY
CVPI_SL35	06/15/2009	06/19/2009	Centennial, CO
CVPI_SL36	06/15/2009	06/19/2009	Reston, VA
CVPI_SL37	06/22/2009	06/26/2009	Campbell, CA
CVPI_SL38	07/06/2009	07/10/2009	Chicago, IL
CVPI_SL39	07/27/2009	07/31/2009	Centennial, CO
CVPI_SL40	07/27/2009	07/31/2009	Reston, VA
CVPI_SL41	08/31/2009	09/04/2009	Centennial, CO
CVPI_SL42	08/31/2009	09/04/2009	Reston, VA
CVPI_SL43	10/19/2009	10/23/2009	Centennial, CO
CVPI_SL44	10/19/2009	10/23/2009	Reston, VA
CVPI_SL45	11/30/2009	12/042009	Centennial, CO
CVPI_SL46	11/30/2009	12/04/2009	Reston, VA
Regular Pricing Options GSA or Group prices available		No Hotel	Double Occ.*	Single Occ.*
		$ 3,595.00	$ 3,859.00	$ 4,122.00
		or 36 CLC**	or 39 CLC**	or 42 CLC**

**CLC = Cisco® Learning Credits

Click here to register for our Cisco® CVPI® Authorized Boot Camp Training. After that, please, fill up our Enrollment Agreement Form and send us by e-mail or fax.

Relevant Notes

International Students: ASM can issue I-20 Form (to get M1 Visa) for International Students. Please visit our International Students page to get detailed information.

Confirmation Deposit: The registration in our Cisco® CVPI® Authorized Training will be confirmed after the student make a confirmation deposit of $1,000.00 totally refundable before class start, and counted as part of payment.
The student can do it through our on-line shop cart, or calling us to be charged by phone. We accept all kind of credit cards (even Government credit cards), and also Purchase Orders from Companies, Organizations and Government Agencies.

Cisco ® Authorized Training sponsored by
Tech 2000, Inc., a Cisco ® Learning Solutions Partner.

ASM Educational Center, Inc. is sponsored by
Tech 2000, Inc., a Cisco ® Learning Solution Partner.

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ASM provides Boot Camp and Traditional Certification Training for CompTIA, Microsoft, Cisco®, SCP, EC-Council, (ISC)2 and CWNP exams. The list of regular courses includes A+, Network+, Security+, MCP, MCSA, MCSE, MCDST, BGP, CIPT1, CVOICE, MPLS, CCENT®, CCNA®, CCNP®, CCVP™, CCMSA, CCSP®, CCIE®, CVPI®, IP6FD, GWGK, QoS, CSE, MARS®, SCNS, SCNP, CEH, CISSP, CWNA, CWNP and Project Management. Other courses are available for on-site training or customized classes. Our training programs are offered in Maryland (MD): Baltimore, Annapolis, Bethesda, Rockville, Hunt Valley, Columbia - Washington DC - Virginia (VA): Richmond, Harrisburg, Roanoke, Fairfax, Reston - New York (NY) - New Jersey (NJ): Secaucus - Massachusetts (MA): Boston - Pennsylvania (PA): Philadelphia, Pittsburg - West Virginia (WV) - North Carolina (NC): Charlotte, Durham, Raleigh - South Carolina (SC): Charleston - Georgia (GA): Atlanta - Alabama (AL) - Tennessee (TN): Nashville - Indiana (IN): Indianapolis - Illinois (IL): Chicago - Wisconsin (WI): Madison, Milwaukee - Michigan (MI): Detroit - Ohio (OH) Cincinnati - Maine (ME) - Florida (FL): Jacksonville, Orlando, Miami, Ft. Lauderdale, Tampa - Hawaii (HI): Honolulu - Nevada (NV): Las Vegas - Texas (TX): Houston, Dallas, Austin - California (CA): San Diego, Fremont, Sacramento, Pasadena, Anahein, San Jose, Livermore, Irvine, Campbell, Fair Oaks, San Francisco - Washington (WA): Seattle - Utah (UT): Salt Lake City - Missouri (MO): Kansas City, St. Louis - Oklahoma (OK): Oklahoma City - Colorado (CO): Centennial, Greenwood Village - New Hampshire (NH): Nashua - Nebraska (NE): Omaha and all major cities of East Coast.

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