Written Exam Preparation |
Lab Exam Preparation
|
Day 1 - Monday
-
QoS: WAN, Campus, Delay, Jitter, CoS, ToS
-
Architecture and Protocols: MGCP, SCCP, ISDN, QSIG, FXO caller ID, Analog FXS, FXO, E&M, FXO Answer/Disconnect Supervision, PRI NFAS, CAMA, DID, Standards: H.245, G.711, G.726, G.729, H.225, PCM, RTP, VAD, CRTP, Fax Relay
-
SMDI: Com-port based, VG-248-based, General SMDI Knowledge
-
Security: AAA, Radius, NBAR
|
Day 1 - Monday
-
Routing and Switching: A word about QoS, Catalyst 3550 Switch, Catalyst 6500 Switch, Layer 2 and 3 Technologies
-
Voice Specific Hardware: 6608 Blade, ATA186, VG248
|
Day 2 -
Tuesday
-
Capacity Planning (Voice gateway/Network): Erlang B, Erlang C, Device Weights, Load Balancing, Bandwidth Planning/Traffic Engineering
-
Dial Plan: Dial-Peers, DNIS, ANI, Connection Trunk, Connection Plar, Gatekeeper
-
High Availability Considerations: SRST, HSRP, CallManager clustering, PSTN Connectivity to remote sites, Gatekeeper Clustering, Alternative Gateways
|
Day 2 -
Tuesday
-
Voice Gateways and Signaling: FXO, T1, E&M Signaling, PRI, E1, H323, MGCP, Gatekeeper and RAS
|
Day 3 -
Wednesday
-
Video: Protocols, General Knowledge
-
Echo Theory: Tail circuit, Acoustic echo, Electical echo, Canceller coverage, Cancellation Location, Standards
-
Fault Diagnosis: Basic Fault Diagnosis, IOS "show" commands
-
SIP Proxy: Basic theory
|
Day 3 -
Wednesday
-
Cisco CallManager: System Configuration, Route Plans, Services Configuration, Feature Configuration, Device Configuration, User Configuration, CallManager Voice Applications, Basic Configuration and Setup, Unity Handler Objects
|
Day 4 -
Thursday
-
Coexistence/Migration: Voicemail Integration, MWI, PBX
-
Unified Messaging: Active Directory Integration, Call Manager, AMIS
-
Capacity Planning (Application Level): Unity, CallManager, Call Admition Control, Application Level Planning, Control Plane Bandwidth
|
Day 4 -
Thursday
-
Cisco Unity VoiceMail: Unity Handler Objects, Call Routing and Restriction, Cisco Unity Tools, Special Operations in Unity
-
Cisco IPCC Express: IPCC Engine Setup, CRA Editor
|
Day 5 -
Friday
-
Call Processing: Route Pattern, Dial Plan
-
Manageability Considerations: Route Pattern, Dial Plan
-
911/E911 Considerations: Route Pattern, Dial Plan
|
Day 5 -
Friday
-
Call Routing, CME, and SRST: Digit Translation, SRST, TCL, CME, CUE
-
Mock Lab
|