ASM Educational Center currently does not grant credits for and does not exempt students from any portion of a program based on previous work or other outside experience . Students enrolling in a program will be required to participate in and will be evaluated on the entire curriculum of the program.

Current and prospective students can obtain past performance data for ASM Educational Center’s program offerings, including completion rate, certification rate and job placement figures. Information can be obtained by contacting:

Maryland Higher Education Commission
839 Bestgate Road, Suite 400
Annapolis, MD 21401-3013
Phone 1-800-974-0203

ASM Educational Center offers no direct job placement services, however, ASM will provide its students with assistance in resume writing and interviewing for employment, as well as informing students about other available job placement resources, such as IT staffing services. The Center maintains an “Employment and Internship Opportunities” board and will post any job or internship openings that the school is made aware of.

In our Employment Opportunities page we post job opportunities onto ASM and also onto ASM's partners or client companies. And in our page for IT Jobs in DC Metro Area, you'll find dynamic IT job postings, filtered to match the skills of our students and test candidates. Both pages can be helpful if you're looking for a job placement, in IT field, during your training or after get your certification.

ASM Educational Center makes no representations in any way guaranteeing students successful job placement or regarding salary expectations upon placement.

ASM Educational Center allows former students free Unlimited Auditing (re-taking) of classes for up to one year, provided there are seats available. In addition, students will be given free unlimited access to the MCSE, A+, Network+ and Cisco Labs, during the Center’s hours of operation.

ASM Educational Center is an approved Sylvan-Prometric and VUE testing facility. Test vouchers are available and can be used at the Center or any other approved testing facility. ASM students also receive access to computerized simulation exams, which are a valuable tool in preparing for the actual certification exams.

Students may obtain one (1) copy of their transcript free of charge, either in person or by fax. A fee of $5.00 will be charged for additional copies. Students must complete the Transcript Request Form, including signature, and submit it to ASM Education Center to receive their transcript. Transcripts may only be requested by the student, guardians of the student (if student is a minor), or by an educational institution or employer on behalf of the student.

Transcripts will be updated within fourteen (14) days after the end date of a program. Transcripts requested prior to this fourteen (14) day period may not reflect recent student performance information.

Students wishing to express a concern or complaint regarding their instruction or any other matter at ASM Education Center are encouraged to approach Center administrators with their concerns, if they are unsuccessful in their own attempts to resolve the situation. Upon notification, administrators will schedule a conference with all parties involved in an attempt to mediate a resolution acceptable to all parties. If a resolution cannot be found at this level, a conference including the Site Director and President will be scheduled. If the problem cannot be resolved to the student’s satisfaction, a grievance may be forwarded to the Maryland Higher Education Commission through the Student Grievance Procedure.

Students wishing to express a grievance which cannot be resolved to their satisfaction through ASM Educational Center have the right to appeal to the Secretary of Higher Education at the Maryland Higher Education Commission. The Secretary may investigate written complaints involving potential violations of Commission regulations with both the student and administrators/faculty of the school. The Secretary shall report the findings of the investigation to the student and to the chief administrator of the school. To file a grievance, please contact:

Maryland Higher Education Commission
839 Bestgate Road, Suite 400
Annapolis, MD 21401-3013
Phone 1-800-974-0203

View services for International Students here